Shiping Policy
We will ship out all the orders within 24 hours if the payments have
been completed or cleared, except on Holidays or weekend. After we
process and ship your item ,we will post the tracking/registered number
on our website, a notification Email will be sent to you by our
system, you can also login to your account to check your parcel's
shipping status. All checkout system will calculate the rate
automatically according to your order item's value, if purchasing
value is over USD300.00, we will choose one of our express
forwarder(DHL, Fedex, UPS, EMS, 4PX) depends on which way is the most
fast and efficient for our worldwide customers.
Shipping Area Availability : WorldWide
Shipping methods
Registered air mail or USPS
:Shipping out from our store, more safer and more faster.It usually
takes 7-15 days for the parcel to get your side, registered number will
be provided ,customer can track the shipment status of parcel at
HongKong Post firstly, and then, as soon as the parcel arrives in your
country, it can be tracked at your local post website or local post
office:
- www.usps.com for United States customer
- www.canadapost.com for Canada customer
- www.royalmail.com for United Kingdom customer
- www.anpost.ie for Ireland customer
- www.singpost.com Singapore customer
- France,Germany,Holand,porto rico,Australia,Japan,Italy,Spain...ect.. customer can track the parcel at local Post office.
we are not responsible for those items that are lost or damaged by the forwarder, but if an incident does occur we will do our best to remedy the situation and assist you.
Express Parcel (DHL, Fedex, UPS, EMS and 4PX): usually take 4 - 7 business days delivery with a tracking numbers, if have any questions, the forwarder will contact us in 12 hours , and then we will send you email to remedy the situation.
Return / Exchange Policy
All items are covered by a 30 day warranty against manufacturer
defects. We are not responsible for damage from use, improper
installation, or abuse. We accept return/refund for defective item
only, and under the following conditions:
Buyer is responsible for return shipping costs.
We will charge restocking fee: US$3.
All shipping and handling fee will not be refunded in any case.
Cancellation Policy
It is no problem for us to end the transaction, but re-stocking fee GBP10(US$20.0) per piece will be needed.
